Shipping Information
Free Delivery in Dallas/Fort Worth Metroplex
- Dallas, Johnson, & Tarrant Counties
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Delivery Information - Standard
4 Hour Delivery.
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Delivery Information - Rush Delivery
2 Hour same day delivery is available upon request. Please call a service advisor for a $20.00 Rush Delivery.
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Return Information
Returns are scheduled thru a Knee Coaster Advisor at 817-798-7817. Pick ups are Monday thru Thursday 8am-12pm. Refunds are reissued back on the credit card used at time of rental.
The Rest of the Lone Star State
Delivery Information
All orders outside of Dallas and Tarrant counties require an additional $15.00 delivery fee.
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Return Information
Call to schedule next day pickup.
Oklahoma
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Delivery Information
Order's received Monday thru Thursday will arrive by 6p.m. the following day. Order's recieved Friday will be delivered Monday by 6.p.m. and orders submitted Saturday and Sunday will arrive by 6.p.m. Tuesday. All orders will be shipped using Lone Star Shipping. A tracking number will be issued via email at the time of shipping.
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Return Information
Using the enclosed Prepaid Return Slip returns are dropped of at your local LSO Station Location. Please click here to find the nearest LSO Station or by calling 1-800-800-8984.
*packages must be dropped off at an LSO Station Location and not a drop off box due to package size.
